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- Is there a need to dismantle the entire air conditioner unit to do air conditioner chemical overhaul? Air conditioner chemical overhaul is a more thorough way of chemically cleaning the air conditioner, to ensure that all dirt, dust and bacteria are completely removed and flushed from the system...
- How many hours should I book? You can check out the suggested hours on HomeHelpy’s website.
- What is HomeHelpy’s operational hours? We are operational from 10am-10pm on weekdays and 9am-9pm on weekends. Our cleaning partners are available 7 days a week, from 8am to 9pm. Please note that peak hour surcharge applies for bookings...
- What if my HomeHelper needs less or more time? If your HomeHelper finishes early, she is able to help you to do add-on services, such as microwave oven cleaning, clothes ironing etc., until the end of the booked hours. If your HomeHelper is not...
- What if my HomeHelper requests for direct dealing? We do not allow private dealing between customers and HomeHelpers. If such a situation happens, please inform our Customer Service team immediately via the in-app help centre or email to...
